Hi, I'm Teresa Fares
Motivated and detail-oriented Systems Support Analyst with a solid foundation in IT troubleshooting, system maintenance, and user support. Currently working in IT with a Bachelor's in Programming, Certificate III in Information and Communication Technology (TAFE NSW) and ITIL v4 certification. I bring hands-on experience in diagnosing technical issues, configuring systems, and managing user requests in a fast-paced environment.